Enterprise ServiceNow Architect

Senior ServiceNow Developer Position

We are seeking a highly skilled Senior ServiceNow Developer to join our team. As a key member of our IT group, you will be responsible for the development, core configuration, maintenance, and technical expertise of a strategic enterprise ServiceNow implementation.

This includes ITSM, ITBM, ITOM, GRC, and other modules as required. You will work closely with enterprise architects, product owners, and business partners to drive technical design and implementation to effectively meet use cases within the ServiceNow platform.

Key Responsibilities:

• Development, core configuration, maintenance, and technical expertise of a strategic enterprise ServiceNow implementation
• Integration of ServiceNow with other platforms
• Technical design and implementation of the ServiceNow platform
• Leadership of testing for SNOW projects, enhancements, sprints, and upgrades
• Design and development of solutions to solve problems and/or meet organization's needs
• Designing, coding, and modifying according to a client's specifications
• Creation of NOW dashboards and reports leveraging the NOW Performance Analytics module
• Training and mentoring teams around technologies/systems/processes

Requirements:

• High School diploma or equivalent required
• 1-2 years experience in supporting ServiceNow Application Suite covering ITSM, ITOM and ITBM or in a client-facing environment interacting with senior leadership at the department and/or organization level
• Strong knowledge of JavaScript, HTML SQL, and databases
• Understanding of Change Management, Configuration Management, and Release Management as it relates to ITIL
• Strong knowledge of project and software development methodologies / techniques
• Good organizational and analytical skills with ability to prioritize multiple activities in a rapidly changing environment
• Strong written and oral communication skills
• Strong interpersonal relationship building skills - able to work with a variety of people and groups in a constructive and collaborative manner