Senior ServiceNow Developer

Zoox

Zoox

Foster City, CA

Posted 8 months ago


Senior ServiceNow Developer Role

Zoox is seeking an experienced Senior ServiceNow Developer to lead the technical implementation strategy and participate in product roadmap development. This role demands a deep understanding of ServiceNow, with strong knowledge of the Now platform, ITSM, ITOM, ITAM, third-party integrations, flow designer, and application development.

  • Lead a team of ServiceNow development-focused individuals
  • Establish and enforce platform development governance framework for internal and external teams
  • Act as a technical lead for the platform
  • Collaborate closely with the platform owner to design, develop, and refine ServiceNow functionalities, ensuring seamless performance and meeting business needs
  • Engage with stakeholders to create technical requirements documentation, delivering consistent support
  • Dedicate time for continuous learning to remain updated with new ServiceNow modules and features, adapting to the company's growth trajectory
  • Communicate technical information effectively to a wide variety of audiences at all organizational levels

Qualifications:

  • 10+ years of experience working with ServiceNow or similar tooling, with at least 5 years in a technical architecture/design capacity
  • Deep understanding of ServiceNow solutions and implementation strategies
  • Subject matter expert in multiple modules, including ITSM, ITOM, IntegrationHub, HAMPro, and SAMPro
  • Leadership capabilities and third-party vendor management experience
  • Certifications: Certified System Administrator and Certified Application Developer

Bonus Qualifications:

  • Certified Technical Architect, Certified Implementation Specialist for ITSM, HAM, or Discovery

This is a key position at Zoox, requiring a seasoned professional with expertise in ServiceNow implementation, leadership skills, and ability to communicate complex technical concepts to various audiences.

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