ServiceNow Expert

Job Description:

We are seeking a highly skilled Senior ServiceNow Software Engineer to join our team. As a key member of our organization, you will be responsible for designing, developing, and optimizing the ServiceNow platform to enhance our business processes and improve service delivery. Main Responsibilities:

• Design and Develop: Lead the design and implementation of ServiceNow Core Platform solutions, customizing core capabilities such as Quality Code tool, global tables etc.
• Collaboration and Customization: Collaborate with IT and business stakeholders to define system requirements, customize the platform to meet business needs.
• Scripting and Automation: Develop and implement scripts on the ServiceNow platform to automate tasks, integrate with external systems.
• System Maintenance and Performance: Ensure the stability, integrity, and efficient operation of the ServiceNow platform, monitor system performance, implement performance tuning, and conduct system upgrades.
• Release Management: Manage the ServiceNow release cycle, including deployment planning and execution.
• Support and Troubleshooting: Provide advanced support for ServiceNow by troubleshooting, implementing bug fixes, and conducting root cause analysis.