ServiceNow Engineer

Role: ServiceNow Engineer

Rate: $68/hr

Duration: 3 months - Ongoing

Location: 14700 Caribbean Way, Miramar, FL 33027

Responsibilities:

• Planning, scheduling and executing management activities (i.e., Discovery schedules)

• Monitor and maintain the CMDB health and integrity

• Assists in deployment and configuration of ServiceNow Mid Servers

• Monitors and maintains ServiceNow Mid Servers

• Assists in deployment and configuration of ServiceNow Service Graph Connectors

• Monitors and maintains ServiceNow Service Graph schedules

• 2-3 years' experience in Information Technology or combination of education and work experience Experience ITIL concepts

• Hands on experience with CMDB (configuration management) and ServiceNow CSDM (common service data model) concepts, ServiceNow Fundamentals and ServiceNow Discovery

• Knowledge of Windows Servers

• Knowledge of Linux Servers

• Knowledge of Cloud Systems (AWS, Azure, etc.)

• Good troubleshooting skills

• ServiceNow certifications (CSA, CAD, etc.) is preferred

• Experience with SAM and HAM preferred

• Bachelor's degree in computer science or related field is desired

• Experience with ServiceNow Graphs highly desired