ServiceNow Software Engineer

ServiceNow Software Engineer

The ServiceNow Software Engineer is responsible for developing and contributing to cutting-edge, innovative solutions with the latest technology to revolutionize our industry. This position provides mentorship and facilitates the team's development life cycle, ensuring effective DevOps procedures are in place (automated builds, deployments, performance testing, etc.)

Key Responsibilities:

• Develop software according to requirements and quality standards, delivering within defined timeframes with minimal rework.
• Demonstrate core competency in programming fundamentals and best practices, including SOLID, Object-Oriented design principles, DRY, and Domain Driven Design.
• Design, build, and maintain high-performing, reusable, and reliable code.
• Participate in all phases of SDLC, including design, development, testing, documentation, and support.
• Collaborate with business analysts and the user community to develop solutions that meet specific business objectives.
• Understand business requirements, designs, and wireframes, transforming them into technical requirements and producing high-quality code.
• Identify, document, and implement programming patterns and set standards that increase developer productivity and code quality.
• Perform code reviews to enforce patterns and standards in the codebase.
• Lead POCs, design sessions, and pair programming efforts.
• Lead code Katas and team training consistently.
• Mentor junior team members, teaching best practices and new technologies.
• Work with management to assess technical talent and team training opportunities.
• Foster design and code architecture and implementation.
• Present new technologies, ideas, and options to management clearly and concisely.
• Effectively transform conceptual discussions into implementable solutions.
• Assist with onboarding and training new team members.
• Collaborate with QA Analysts and Engineers to ensure proper tests are designed to meet acceptance criteria.
• Be available to support production deployments.
• Support, troubleshoot, and resolve production issues, interacting with internal and external customers as needed.
• Demonstrate strong problem-solving skills, an excellent work ethic, and attitude.
• Function as an excellent team player, making significant contributions individually and as part of the team.
• Demonstrate a willingness to work on your craft and take initiative in learning new skills.
• Effectively communicate orally and in writing, managing multiple assignments and priorities.
• Possess strong organizational and process analysis skills.
• Participate in interviews upon request.

Requirements:

• Experience with Visual Studio, GIT, and Azure DevOps.
• Design, develop, and implement complex ServiceNow solutions, including custom applications, business rules, client scripts, UI policies, and workflows.
• Lead integrations with external applications and third-party systems using REST/SOAP APIs, JSON, XML, and integration platforms.
• Possess in-depth knowledge of multiple ServiceNow modules (ITSM, ITOM, ITBM, HR, CSM) and advanced configuration capabilities.
• Demonstrate strong proficiency in JavaScript, front-end development (HTML, CSS), and familiarity with AngularJS or similar frameworks.
• Exhibit solid understanding of SQL, relational database concepts, and data modeling for optimized ServiceNow performance.
• 7+ years of application development experience or equivalent skills across .NET Framework/Core, Angular, C#, JSON, SCSS/SASS, SQL, Test Driven Development/Unit Testing, Typescript, ES6, Web API/Rest.

Bonus Points:

• Working knowledge or experience with Agile Methodology, Asynchronous Programming, Azure Data Bricks, Azure Data Factory, Azure Functions, Azure Logic Apps, Azure PAAS, Browser Compatibility Testing, Cosmos DB, CQRS Pattern, Dependency Injection, Entity Framework & LINQ, MicroServices, OData, Python.

Education:

• Bachelor's degree or higher in Computer Science or related field is preferred.

Travel:

• <5%