ServiceNow - Technical Lead-App Development

Area(s) of responsibility

• MSP / Domain Separation development experience is must.
• Responsible for recommending and developing technical solutions on the ServiceNow platform to satisfy the business needs.
• The ideal candidate can apply good practice web programming techniques to configure robust solutions utilizing the ServiceNow platform while making informed recommendations to process
• Users Integrate ServiceNow with other systems using Standard protocols
• Performance management aspiration management of ServiceNow developers
• Manage customer expectations and solutions drive customer calls individually
• Support other developers in their work to integrate existing systems with ServiceNow
• Drive internal improvement initiatives for ServiceNow practice to improve quality and efficiency
• Provide best practice while designing solutions and developing at platform and code level
• Perform necessary development to support the needs of the users

Required Skills

• ITSM Module of ServiceNow
• ITOM Module of ServiceNow
• Coding experience in ServiceNow.
• Domain Separation development experience.

Preferred Certifications

• ITIL V3 Foundation
• ServiceNow – CSA & CIS