Solution Architect/Senior Developer ServiceNow

Key Required Skills: ServiceNow, project management, and specific certifications listed in the requirements.

Position Description:

• Work with customers to define strategies for utilizing ServiceNow services and capabilities effectively.
• Develop an agile-based work plan and schedule for planning, implementing, and managing projects using ServiceNow.
• Collaborate with cross-functional teams to identify business needs and implement solutions using ServiceNow.
• Analyze customer feedback and use it to improve ServiceNow adoption and utilization.
• Provide training and support to customers on ServiceNow best practices and functionality.