ServiceNow ITSM Developer

Job Overview

The National Nuclear Security Administration (NNSA) is seeking a highly skilled ServiceNow ITSM Developer to join our team. The successful candidate will be responsible for developing and maintaining the IT service management platform using various ServiceNow tools and technologies.

The NNSA IT Managed Services program provides IT support for the Department of Energy's organization responsible for enhancing national security through the application of nuclear science by maintaining and enhancing the safety, security, and effectiveness of the US nuclear weapons stockpile. Main Responsibilities:

• Develop NNSA's IT service management platform using no-code, low-code, and fully scripted solutions.
• Deliver solutions using Agile practices such as CI/CD. Orchestrates and automates workflows to improve efficiency and reduce errors.
• Manage integrations with other systems to ensure seamless data exchange and minimize disruptions.
• Use End User Experience to design best practices which provide robust user experience.
• Rolloff changes following testing and using established change practices. About the Position:
• Contribute to one of the nation's most important missions, securing nuclear power and arsenals.
• Work collaboratively across teams to help program leadership coordinate and deliver on complex tasks.
• Have exposure to both the client and senior leadership.
• Help manage and implement cybersecurity processes to protect sensitive information.
• Use technical skills to deliver a successful program. Requirements:
• Bachelor's degree in a related business or technical discipline.
• 3+ years of related experience working in a fast-paced environment where you help manage and develop cybersecurity processes.
• ServiceNow Admin and Developer certifications and 3+ years of experience preferred.
• Must know ServiceNow JSON, JavaScript, Script-Includes and changing ServiceNow workflow.
• Knowledge of SIEM tools, compliance requirements also required.
• Microsoft Office Suite experience.
• Active DOE Q clearance.