Certified Sr ServiceNow Developer

Position: Certified Sr ServiceNow Developer

The Certified Sr ServiceNow Developer will be responsible for developing, configuring, and customizing ServiceNow deployments and modules. This role requires a strong understanding of ServiceNow platform capabilities and the ability to deliver solutions that enhance our IT service management processes. Job Duties

• Develops and Customizes ServiceNow Applications
• Develops and customizes ServiceNow applications and services, including workflows, forms, and user interfaces, to meet business requirements
• Designs and Implements Integrations
• Designs and implements integrations between ServiceNow and other enterprise systems using APIs and other integration tools
• Writes and Maintains Client Scripts
• Conducts Unit Testing
• Conducts unit testing and support user acceptance testing to ensure the quality and functionality of developed solutions
• Creates Technical Documentation
• Creates and maintains detailed technical documentation for developed solutions and customizations
• Provides Ongoing Support
• Provides ongoing support and maintenance for ServiceNow applications, troubleshooting issues and implementing enhancements as needed

Qualifications

• Experience
• Three (3) or more years of experience in ServiceNow development and customization, required
• Four (4) or more years working in conjunction with off-shore teams to deliver solutions, preferred
• Experience in large complex ERP deployment, preferred
• Experience working in a consulting environment, preferred
• Licenses/Certifications
• ServiceNow Certified System Administrator and Certified Implementation Specialist, preferred
• Technical Skills
• Experience with ServiceNow modules, ITSM, ITOM, PM, HRSD, CSM, SecOps, required
• Experience with ticketing systems and remote management tools, required
• Four (4) or more years of experience in JavaScript, HTML, CSS, and ServiceNow scripting, required
• Four (4) or more years of experience in JavaScript, HTML, CSS, and ServiceNow scripting, preferred

Skills

• Communication
• Excellent communication skills, professionalism, positive attitude, and desire to learn
• Analysis and Problem-Solving
• Strong understanding of ITIL processes
• Ability to effectively work both with a team and independently
• Excellent analysis and problem-solving skill
• Team Management
• Motivates team members and maintains a positive attitude/approach
• Time Management
• Ability to react quickly, decisively, and deliberately in high-stress, high-impact situations
• Ability to triage problems, design and identify solutions and appropriately escalate issues in fast-paced environment
• Capacity to work in a deadline-driven environment while handling multiple projects/tasks simultaneously with a focus on details