ServiceNow - Solution Architect for ITSM/HRSD/CSM/Creator

p style="text-indent:-0.5pt;margin-left:1px;"strongSolution Architect #8211; ITSM/HRSD/CSM/Creator/strong/ppstrongLocation: /strongRichmond, VA; Atlanta, GA; Remote/ppstrongVeracity by RGP#8482; /strongis a next-generation consulting firm that delivers transformative solutions across strategy, experience, process, technology, and culture. Combining the flexibility of a talent-driven partner with the expertise of a project-based consultancy, Veracity helps organizations drive meaningful change. With a people-first approach, Veracity ensures every engagement is tailored to meet the unique needs of its clients, empowering them to engage, operate, and outperform the competition. Backed by RGP#8217;s global reach, Veracity offers specialized talent and award-winning methodologies that deliver impactful, long-term results across various industries and regions./ppstrongWe are seeking an experienced ServiceNow Solution Architect to join our fast-growing Elite/strong strongGlobal ServiceNow Practice./strong The resource will be responsible for the successful delivery of ServiceNow's solutions and services, in a client consulting environment. The Solution Architect is responsible for advising clients, prospective clients, technical leads, and technical consultants on the capabilities of the products and platform features and how they interoperate to provide business value./ppstrong#160;What you get to do in this role:/strong/ppThe strongSolution Architect/strong will be responsible for overseeing project implementations and developing, investing, and maintaining thought leadership with deep subject matter expertise related to the ServiceNow platform, product capabilities, and complimentary technologies in a client consulting environment including IT Service Management, HR Service Delivery, Customer Service Management, Creator Workflows. Advise on all technical aspects of the project delivery and solution delivery on the ServiceNow platform including:/pulliArchitect Solution Design for strongITSM/HRSD/CSM/Creator /strongProduct Suites/liliDirecting workshops to review and size business/technical user stories/liliDirecting customers' best practices across products and platform/liliInterface with ServiceNow technical product teams as needed/liliBe the primary voice of the project team, directing other lead developers business process consultants, and project managers on best practices for implementation/liliPrepare all client-facing and internal deliverables that are technology-related/liliDrive the continuous improvements of our implementation methodology and service offerings based on client experiences/liliSubject Matter Expert on the delivery of ServiceNow solutions/liliChampion emerging product and platform features such as NOW Experience, UI Builder, and Now Assist./liliCreation and delivery of solutions for customers addressing requirements through technical architecture in consideration of process design and technical best practices and standards/liliEnsuring technical deliverables are complete, consistent, high quality, on time, and deliver valued outcomes/liliAchieve ServiceNow Practice and Individual KPIs and Metrics as defined #160;#160;#160;#160;#160;#160;#160;#160;#160;#160;#160;#160;#160; #160;/li/ulpstrongTo be successful in this role, we need someone who has:/strong/ppstrongTechnical Skills:/strong/pulli4+ years of ServiceNow implementation experience in a client consulting environment/lili8+ years of incremental technical experience in technical roles (developer, senior developer, lead developer, architect) delivering solutions in client environments/lili(Various technical stack experiences preferred, Java, .net, C++)/liliDemonstrated experience in end-to-end development, traditional software engineering principles and practices./liliSkilled with JavaScript, Angular.JS, JQuery and/or BootStrap.JS, React, NodeJS, NPM/liliProficiency with web service standards such as SOAP, REST, XML, etc./liliProficiency with web API#8217;s, Data integrations/ETL, Relational Databases/liliExperience with SaaS / PaaS environments such as AWS, Azure, Google Cloud/liliProficiency with modern HTML5/CSS/LESS/liliProficiency with Agile project management and delivery methodologies/liliDegree or equivalent, preferably in Information Technology, Computer Science or Engineering disciplines/liliDemonstrated experience in technical consulting roles, client-facing required/liliCertified ServiceNow Administrator (CSA)/liliCertified Application Developer (CAD)/liliCertified Implementation Specialist ITSM (CIS-ITSM)/liliCertified Implementation Specialist HRSD (CIS-HR)/liliCertified Implementation Specialist CSM (CIS-CSM)/liliMaintain certifications and continual progression in technical learning plans/li/ulpstrongConsulting Skills/strong/pulliAbility to convey the architectural runway of the ServiceNow platform for the project team/liliAbility to tie feature capabilities to business value in specific products and use cases/liliProven leader, team player, and team builder/liliDemonstrated ability to influence and consult (providing options with pros, cons, and risks) around all key technical decisions during project delivery/liliStrong interpersonal skills, customer-centric attitude, and ability to deal with cultural diversity/liliExcellent oral and written communication skills with the ability to present and explain technical information in an articulate manner/liliStrong attention to detail and creative problem-solving skills are#160;essential/liliAbility to understand and interpret business needs and identify appropriate business and technical solutions to meet those needs/li/ulpstrongLife at Veracity:/strong https://meetveracity.com/servicenow//ppstrongOur Culture/strong/pulliFlexible work environment (remote or onsite)/liliFamily first/liliAgile and collaborative/liliFun and energetic/liliGroup of like-minded folks and creative problem solvers/liliFast-paced/liliInclusive and Passionate/liliSupportive, approachable, and encouraging leadership and team members/liliAll roles are client-facing/li/ulpstrongSummary of Benefits/strong/pulliCompetitive compensation/liliComprehensive medical plans/lili401k Savings Plan#160;/liliEmployee Stock Purchase Plan/li/ulpBenefit eligibility may vary based on employment status upon hire/ppBase Pay Range $95-$110/hour/ppAll compensation is commensurate with employee qualifications, experience, and other factors including geographic location, market, and operational factors./ppstrongEqual Opportunity Employer/strongbrVeracity Consulting Group is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information, or veteran status, and encourage all applicants to apply./ppIf you are applying for a position in San Francisco, Los Angeles, or Los Angeles County, please visit the RGP Notice on Fair Chance Ordinances at a href="https://rgp.com/fair-chance-ordinances/" target="_blank" title="https://rgp.com/fair-chance-ordinances/"https://rgp.com/fair-chance-ordinances//a./ppVisit our website at a href="https://newco-my.sharepoint.com/personal/jbuncy_meetveracity_com/Documents/Desktop/Recruiting%20and%20Sales%20Reports/www.meetveracity.com"www.meetveracity.com/a to see the amazing work our teams have done and continue to do!/p p style="text-indent:-0.5pt;margin-left:1px;"strongSolution Architect #8211; ITSM/HRSD/CSM/Creator/strong/ppstrongLocation: /strongRichmond, VA; Atlanta, GA; Remote/ppstrongVeracity by RGP#8482; /strongis a next-generation consulting firm that delivers transformative solutions across strategy, experience, process, technology, and culture. Combining the flexibility of a talent-driven partner with the expertise of a project-based consultancy, Veracity helps organizations drive meaningful change. With a people-first approach, Veracity ensures every engagement is tailored to meet the unique needs of its clients, empowering them to engage, operate, and outperform the competition. Backed by RGP#8217;s global reach, Veracity offers specialized talent and award-winning methodologies that deliver impactful, long-term results across various industries and regions./ppstrongWe are seeking an experienced ServiceNow Solution Architect to join our fast-growing Elite/strong strongGlobal ServiceNow Practice./strong The resource will be responsible for the successful delivery of ServiceNow's solutions and services, in a client consulting environment. The Solution Architect is responsible for advising clients, prospective clients, technical leads, and technical consultants on the capabilities of the products and platform features and how they interoperate to provide business value./ppstrong#160;What you get to do in this role:/strong/ppThe strongSolution Architect/strong will be responsible for overseeing project implementations and developing, investing, and maintaining thought leadership with deep subject matter expertise related to the ServiceNow platform, product capabilities, and complimentary technologies in a client consulting environment including IT Service Management, HR Service Delivery, Customer Service Management, Creator Workflows. Advise on all technical aspects of the project delivery and solution delivery on the ServiceNow platform including:/pulliArchitect Solution Design for strongITSM/HRSD/CSM/Creator /strongProduct Suites/liliDirecting workshops to review and size business/technical user stories/liliDirecting customers' best practices across products and platform/liliInterface with ServiceNow technical product teams as needed/liliBe the primary voice of the project team, directing other lead developers business process consultants, and project managers on best practices for implementation/liliPrepare all client-facing and internal deliverables that are technology-related/liliDrive the continuous improvements of our implementation methodology and service offerings based on client experiences/liliSubject Matter Expert on the delivery of ServiceNow solutions/liliChampion emerging product and platform features such as NOW Experience, UI Builder, and Now Assist./liliCreation and delivery of solutions for customers addressing requirements through technical architecture in consideration of process design and technical best practices and standards/liliEnsuring technical deliverables are complete, consistent, high quality, on time, and deliver valued outcomes/liliAchieve ServiceNow Practice and Individual KPIs and Metrics as defined #160;#160;#160;#160;#160;#160;#160;#160;#160;#160;#160;#160;#160; #160;/li/ulpstrongTo be successful in this role, we need someone who has:/strong/ppstrongTechnical Skills:/strong/pulli4+ years of ServiceNow implementation experience in a client consulting environment/lili8+ years of incremental technical experience in technical roles (developer, senior developer, lead developer, architect) delivering solutions in client environments/lili(Various technical stack experiences preferred, Java, .net, C++)/liliDemonstrated experience in end-to-end development, traditional software engineering principles and practices./liliSkilled with JavaScript, Angular.JS, JQuery and/or BootStrap.JS, React, NodeJS, NPM/liliProficiency with web service standards such as SOAP, REST, XML, etc./liliProficiency with web API#8217;s, Data integrations/ETL, Relational Databases/liliExperience with SaaS / PaaS environments such as AWS, Azure, Google Cloud/liliProficiency with modern HTML5/CSS/LESS/liliProficiency with Agile project management and delivery methodologies/liliDegree or equivalent, preferably in Information Technology, Computer Science or Engineering disciplines/liliDemonstrated experience in technical consulting roles, client-facing required/liliCertified ServiceNow Administrator (CSA)/liliCertified Application Developer (CAD)/liliCertified Implementation Specialist ITSM (CIS-ITSM)/liliCertified Implementation Specialist HRSD (CIS-HR)/liliCertified Implementation Specialist CSM (CIS-CSM)/liliMaintain certifications and continual progression in technical learning plans/li/ulpstrongConsulting Skills/strong/pulliAbility to convey the architectural runway of the ServiceNow platform for the project team/liliAbility to tie feature capabilities to business value in specific products and use cases/liliProven leader, team player, and team builder/liliDemonstrated ability to influence and consult (providing options with pros, cons, and risks) around all key technical decisions during project delivery/liliStrong interpersonal skills, customer-centric attitude, and ability to deal with cultural diversity/liliExcellent oral and written communication skills with the ability to present and explain technical information in an articulate manner/liliStrong attention to detail and creative problem-solving skills are#160;essential/liliAbility to understand and interpret business needs and identify appropriate business and technical solutions to meet those needs/li/ulpstrongLife at Veracity:/strong https://meetveracity.com/servicenow//ppstrongOur Culture/strong/pulliFlexible work environment (remote or onsite)/liliFamily first/liliAgile and collaborative/liliFun and energetic/liliGroup of like-minded folks and creative problem solvers/liliFast-paced/liliInclusive and Passionate/liliSupportive, approachable, and encouraging leadership and team members/liliAll roles are client-facing/li/ulpstrongSummary of Benefits/strong/pulliCompetitive compensation/liliComprehensive medical plans/lili401k Savings Plan#160;/liliEmployee Stock Purchase Plan/li/ulpBenefit eligibility may vary based on employment status upon hire/ppBase Pay Range $95-$110/hour/ppAll compensation is commensurate with employee qualifications, experience, and other factors including geographic location, market, and operational factors./ppstrongEqual Opportunity Employer/strongbrVeracity Consulting Group is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information, or veteran status, and encourage all applicants to apply./ppIf you are applying for a position in San Francisco, Los Angeles, or Los Angeles County, please visit the RGP Notice on Fair Chance Ordinances at a href="https://rgp.com/fair-chance-ordinances/" target="_blank" title="https://rgp.com/fair-chance-ordinances/"https://rgp.com/fair-chance-ordinances//a./ppVisit our website at a href="https://newco-my.sharepoint.com/personal/jbuncy_meetveracity_com/Documents/Desktop/Recruiting%20and%20Sales%20Reports/www.meetveracity.com"www.meetveracity.com/a to see the amazing work our teams have done and continue to do!/p