Director, ServiceNow ITAM/ITSM Asset Manager/Product Owner

I have a full time ServiceNow ITAM/ITSM Product Owner role for one of our top tier financial clients in Jersey City, NJ. This role will own strategy and enterprise level asset management for the firm. Please see the brief job description below and let me know if you are interested.

• ** 2 days onsite in Jersey City ***
• ** Financial experience not necessary but helpful ***

Responsibilities:

• Own the ITAM product strategy and roadmap within ServiceNow, aligning capabilities to enterprise asset management, regulatory and audit requirements. Overlay integration efforts with overall product strategy and objectives.
• Serve as the primary liaison between business users, enterprise asset management, architecture, and ServiceNow Platform teams.
• Translate business needs into detailed requirements and prioritize features in the product backlog.
• Ensure compliance with industry standards, regulations and best practices. Anticipate, track and escalate risks as required.
• Drive continuous improvement and make key decisions through product analytics and user feedback.
• Plan, monitor, and record the software license assets for the organization (governance, compliance and accuracy)
• Develop and promote an effective software strategy, policy, and best practices within the organization
• Work with business stakeholders to manage the accuracy, integrity, and completeness of the IT asset repositories (CMDB or similar)
• Perform verification and auditing of the asset management database for efficiency

Qualifications

• At least 5 years experience in ServiceNow hardware and software asset management (licensing, procurement, IT Operations, etc)
• Strong understanding of ITIL principles and best practices.
• Experience with ITIL, ITSM or ITAM tools are required
• 2-3 years as a ServiceNow Product Owner or Manager within a ServiceNow environment
• Bachelor's degree in information technology, business, or a related field
• In-depth knowledge of IT asset management best practices, software licensing, and compliance.

Lori Sklarski

Senior Technical Recruiter, PRI Technology

Lori.sklarski@pritechnology.com

Direct:(973)-354-2797

Office: 973.732.5454 x27

Cell: 973.432.9968

www.pritechnology.com

www.pritechnology.com