Technical Lead for ServiceNow Implementations

Technical Requirements:

We are seeking a ServiceNow Developer with expertise in designing, developing, and implementing ServiceNow solutions. You will work closely with cross-functional teams to deliver high-quality solutions that meet customer needs.

Responsibilities:

• Design, develop, and implement ServiceNow solutions.
• Work closely with cross-functional teams to deliver high-quality solutions.
• Collaborate with stakeholders to understand customer needs and requirements.
• Develop and maintain technical documentation and knowledge base.
• Identify and implement process improvements to increase efficiency and productivity.
• Mentor junior team members and contribute to the growth and development of the team.

Requirements:

• 5-8 years of experience in ServiceNow development and implementation.
• Hands-on experience with ServiceNow HR Lifecycle Events, HR Case Management, and Employee Relations.
• Expertise in ServiceNow Virtual Agent implementation.
• Experience with Legal Services Delivery and Employee Center Pro.
• Proven implementation experience for Financial Services solutions, including Disputes, Wires, and Workplace Reservations.
• Familiarity with Critical Events Management and Visitor Management.
• Strong integration and testing experience following best practice standards.
• Knowledge of ServiceNow Test Management (recommended).
• Experience with Automated Testing (Automate Pro) (preferred).
• Development experience in .NET, Java, Mainframe, and ServiceNow.