ServiceNow Platform Administrator

Job Description

As a ServiceNow Platform Administrator, you will play a critical role in designing and implementing scalable platform solutions that meet the needs of our customers. Your expertise in integration experience and large-scale platform operations will enable you to drive process improvements and automation initiatives.

Responsibilities

• Design and develop custom platform configurations using Flow Designer
• Implement scoped app development and maintain scheduled data flows into and out of ServiceNow
• Identify opportunities to automate or streamline routine activities and continually improve processes
• Collaborate with the team to ensure seamless integration of multiple environments
• Develop and maintain knowledge of Navy Federal security access processes and restrictions

Requirements

• 70% development experience with integration experience and 30% large scale platform operations
• Proficiency in LDAP connections to Active Directory and navigating through OU structure
• Excellent communication skills to communicate with submitters and provide clear details on task progress
• Ability to handle up to 5-10 requests and incidents daily
• Strong problem-solving skills to identify and implement automation opportunities

Benefits

• Opportunity to work on large-scale projects and contribute to process improvements
• Collaborative team environment with opportunities for growth and development
• Flexible working arrangements to support work-life balance
• Professional development opportunities to enhance technical skills

About Us

We are a dynamic organization committed to delivering exceptional service to our customers. Our team is passionate about innovation and continuous improvement. If you are a motivated and experienced professional looking to make a difference, we encourage you to apply.