ServiceNow ITOM Architect

Why Join Us? We offer a unique opportunity to work on exciting projects, collaborate with talented teams, and contribute to the growth and success of our organization. As a Technical Solution Designer, you will have the chance to leverage your expertise in ServiceNow ITOM to drive innovation and growth in a fast-paced environment.

About the Role This is a highly rewarding opportunity for an individual with a passion for building strategies, solutions, and creative products that help clients solve complex business problems. You will be responsible for leading workshops, developing technical design documents, and ensuring successful project delivery.

Responsibilities

• Lead ServiceNow ITOM, ITSM, and/or ITAM implementation workshops to deliver technical stories/requirements and design
• Develop ServiceNow solutions and technical design documents from business requirements

Requirements

• Experience with ServiceNow in developing ServiceNow solutions and technical design documents
• At least two full lifecycle ServiceNow implementations in the role of a technical lead
• Certified Implementation Specialist in ITOM, ITSM, and/or ITAM

Benefits

• Competitive salary range: $110,000 - $203,000
• Excellent communication skills
• Ability to work successfully across both business and technical stakeholders to drive design and decisions on requirements
• Strong client management experience

About Us We are a purpose-led, global business and technology consulting company. Our approach is fiercely human, and we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact.