ServiceNow Application Developer

Job Description: ServiceNow Developer- Asset Mgmt

Job Summary: This role will play a critical part in both the development and operational support of the ServiceNow platform. The successful candidate will have a solid understanding of software engineering principles and experience configuring and developing applications on the ServiceNow platform. The ideal candidate will also possess strong analytical and problem-solving skills, with the ability to work effectively in a team environment.

About this role:

• Act as a key contributor in developing and implementing ServiceNow capabilities.
• Operational support and continual improvement of Western Alliance Bank's ServiceNow instance in partnership with our Product Owners
• Develop metrics, governance, and documentation for ServiceNow development efforts.
• Participate in developing IT strategy and ensuring that development processes support those objectives.
• Develop strong relationships with technology and business leaders.
• Comfortable developing and managing continual improvement plans for ITIL processes.
• Develop, align, and continually improve development documentation.

Requirements:

• 8+ years of experience in software engineering required.
• 5+ years of experience configuring and developing applications on the ServiceNow platform required.
• Two or more of the following ServiceNow certifications: Certified Systems Administrator (CSA), Certified Application Developer (CAD), or Certified Implementation Specialist (CIS) required.
• Experience integrating multiple data sets into ServiceNow, leveraging conflict, deduplication, and reconciliation rules to maintain the data integrity required.
• Foundational certification in ITIL v3 or above is required.
• Understanding of IT workflows as well as experience with at least two of the following: ServiceNow products: ITSM, ITOM, HAM, SAM, or GRC is required.
• Expert level development skills on the ServiceNow platform: JavaScript, Business Rules, Client Scripts, Flow Designer, Script Includes, etc. required.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work with cutting-edge technology.
• Collaborative and dynamic work environment.
• Professional development and growth opportunities.