ITSM Developer and Implementer

• *Job Title:** ITSM Developer and Implementer

We are looking for a skilled ITSM Developer and Implementer to join our team. The ideal candidate will have experience with ServiceNow and a strong understanding of ITIL processes and service management best practices.

The successful candidate will be responsible for:

• Developing and implementing ServiceNow solutions, including customizations, integrations, and workflow management.
• Closely working with project managers, business analysts, and other stakeholders to understand business requirements and translate them into technical solutions.
• Collaborating with other developers and architects to ensure that solutions are delivered on time and with the highest quality.
• Mentoring and providing technical guidance to team members.
• Identifying and resolving technical issues and roadblocks.
• *Skills and Qualifications:**
• Bachelor's degree in Computer Science or a related field (preferred).
• 5+ years of experience as a ServiceNow Developer and Architect.
• Excellent communication skills and ability to work collaboratively in a team environment.
• Strong problem-solving and analytical skills.
• Experience with Agile development methodologies.
• Adept with JavaScript, HTML, and CSS.
• Experience with ITIL processes and service management best practices.