ServiceNow Platform Engineer

Job Description

We are seeking a highly skilled ServiceNow Administrator and Developer to join our team. As a key member of our organization, you will be responsible for designing, implementing, and maintaining the ServiceNow platform to support our IT service operations.

Responsibilities:

• Monitor the health, administration, usage, and overall compliance of ServiceNow and its core applications.
• Enhance core application functionality, including but not limited to, Service Catalog, Service Portal, Knowledge Base, Management, Project & Portfolio, and Reporting.
• Support implemented and proposed solutions on the ServiceNow platform, manipulate, and maintain data between ServiceNow and other systems.
• Participate in deployment of features and ServiceNow releases.
• Make recommendations and participate in implementing ServiceNow requirements.
• Provide architectural controls and impact analysis for new requirements.
• Research and stay current in ServiceNow products and applicable integrated technologies.
• Create and maintain a detailed view of the ServiceNow architecture.
• Contribute to ServiceNow software releases through configuration tasks and feature delivery.
• Optimize stability and usability of ServiceNow through regular application maintenance.
• Collaborate with team members to design best solutions for technical issues.