Technical ServiceNow Lead

The Role:

We are seeking a highly technical ServiceNow Architect to lead our clients in implementing or enhancing existing ServiceNow environments. As a key member of our team, you will be responsible for leading ServiceNow roadmaps, requirements gathering, and design sessions to provide solutions for new implementations, enhancements to existing implementations, systems integrations, and process improvements.

You will assist hands-on with development activities, including the creation, configuration, and customization of application fields, form design, business rules, workflows, client scripts, user roles, and groups, access controls, and more on various system applications such as ITSM, ITOM, ITBM, and CSM.