IT ServiceNow Specialist

Job Description: Our team is seeking a skilled ServiceNow Developer to join us in delivering cutting-edge solutions for a large government agency. As a member of our team, you will have the opportunity to work on a wide range of projects, from developing new features to improving existing processes. We value teamwork, collaboration, and open communication, and we are committed to fostering a positive and inclusive work environment.

Responsibilities:

• Develop and maintain ServiceNow functionality using Angular.JS, JavaScript, SQL, and related technologies
• Collaborate with fellow developers and business analysts in an Agile development environment to deliver high-quality software releases at a sustainable pace
• Support the discovery, requirements gathering, and build out of core ServiceNow functionality
• Implement multiple HR Service Requests within the HRSD scope in ServiceNow
• Develop applications to facilitate Employee service requests to HR and HR fulfillment process
• Refactor ServiceNow software customizations during ServiceNow major updates
• Understand backend configuration of ServiceNow Design tests and build test data
• Support configuration, change, and release management
• Maintain responsibility for the completion and accuracy of work products

Requirements:

• Bachelor's degree in a related field
• 3-7 years related experience
• 2+ years ServiceNow development experience
• ServiceNow Certified System Administrator (CSA) certification
• Experience creating reports/dashboards, customized forms, and workflows in ServiceNow
• Experience working with Agile Development and Test Management applications of ServiceNow
• Excellent communication skills, written and verbal
• Experience working in an Agile project environment with an emphasis on frequently delivering functional software releases at a sustainable pace

Benefits:

• Comprehensive benefits package, including health, dental, and vision insurance, life insurance, 401k plan, flexible spending account, and paid time off