ServiceNow Developer Expert with Advanced IT Skills

Job Title: ServiceNow Developer

Location: Hybrid- 2 days on site per week

Employment Type: Full-Time

Clearance Level: Top Secret

About the Role:

We are seeking an experienced ServiceNow Developer to join our team. The ideal candidate will have a strong background in designing, developing, and maintaining solutions within the ServiceNow platform.

Key Responsibilities:

• Solution Design and Development: Design, configure, and develop custom ServiceNow solutions, including ITSM, ITOM, ITBM, HRSD, and Service Catalog.
• Platform Maintenance: Maintain and enhance core ServiceNow modules (Service Catalog, Asset, IRM, Discovery, etc.).
• Integration Development: Develop and maintain integrations between ServiceNow and third-party systems via REST/SOAP APIs.
• Flow Designer Expertise: Use Flow Designer to improve service catalog offerings and automate workflows.
• Technical Guidance: Provide technical design guidance, troubleshoot issues, and ensure platform optimizations.
• Collaboration: Participate in all phases of the SDLC: requirements gathering, design, development, testing, and deployment.
• Stakeholder Collaboration: Collaborate with stakeholders to understand business processes and provide ServiceNow-based solutions.
• Platform Updates: Maintain knowledge of platform updates and contribute to system upgrades.
• Documentation: Draft and document technical test plans.

Requirements:

• ServiceNow Experience: Minimum of 5 years' experience as a ServiceNow Developer or Admin.
• Technical Expertise: Strong expertise with JavaScript, HTML, CSS, and REST/SOAP APIs.
• Core ServiceNow Modules: Experience in core ServiceNow modules (Service Catalog, Asset, SAMP, IRM, Discovery, Service Mapping).
• Platform Administration: Experience with ServiceNow platform administration and customization.
• Desirable Skills: Experience with Flow Designer, Workspaces, and UI Designer is desirable.
• Communication Skills: Ability to work independently and collaboratively with cross-functional teams.
• Excellent Communication: Excellent written and verbal communication skills.

Preferred Skills:

• ITIL Frameworks: Knowledge of ITIL frameworks and Agile methodologies.
• Automation Tools: Experience with automation tools, advanced scripting, and ServiceNow reporting.
• Familiarity with Tools: Familiarity with Microsoft Office suite and version control tools.
• Customer Focus: Strong customer service mindset and problem-solving abilities.

Benefits:

We offer:

• Competitive Salary Range: $120,000-$170,000
• Comprehensive Health Insurance:
• 401(k) Plan: Comprehensive health insurance, 401(k) with company match
• Generous PTO: Generous PTO
• Remote Work Options: Remote work options available