ServiceNow Solution Designer

Role: Lead ServiceNow Implementation

• Collaborate with clients to translate business needs into effective service architecture solutions.
• Create technical solution designs that meet client requirements.
• Implement ITSM, ITAM, Service Catalogs, Integration and Foundation Data in ServiceNow.
• Analyze client environments and develop tailored implementation strategies.
• Gather requirements for each module through workshops with the client, ensuring a deep understanding of their needs.
• Manage teams and conduct daily scrum meetings to review progress and provide technical support, adhering to Agile methodology principles.

Key Responsibilities:

• Design and implement ServiceNow solutions that align with client goals.
• Leverage expertise in ITSM, ITAM, and integration to drive successful project outcomes.
• Maintain open communication channels with stakeholders to ensure seamless collaboration.
• Develop and execute training programs to enhance team capabilities.