ServiceNow ITSM Specialist

We are looking for an experienced ServiceNow ITSM Specialist to join our team. About the Role

This role involves supporting the critical functions for mission clients by developing and maintaining their ServiceNow instance.

The ideal candidate will have a strong background in system engineering and experience working with ServiceNow modules like ITSM, ITBM, and Knowledge.

Key responsibilities include designing and developing solutions that meet business needs, evaluating existing systems and proposing recommendations for improvement.

Effective communication with technical and managerial staff is crucial to ensure that developed solutions meet requirements. Requirements

• An active TS/SCI clearance with polygraph is essential.
• A Bachelor's or Master's degree in a technical discipline is necessary.
• Demonstrated experience with ServiceNow implementation and integration is required.
• Strong knowledge of ServiceNow ITSM toolset and integrations is essential.
• Ability to design and develop product and service catalog solutions using ServiceNow modules.
• Familiarity with ServiceNow automation and integration capabilities is also important. Benefits

Our organization offers a range of benefits to support employees in their careers and personal lives.

These include opportunities for professional development, flexible work arrangements, and a supportive work environment.

Our goal is to attract and retain talented individuals who share our values and commitment to excellence.