ServiceNow Platform ITSM Architect

About the Role

This is an exciting opportunity to join our team as a ServiceNow ITSM Developer. As a key member of our team, you will be responsible for designing, developing, and implementing ServiceNow solutions for federal government organizations. You will work closely with functional business leaders to identify business objectives and develop outcome-focused roadmaps.

Key Responsibilities:

• Analyze business requirements and design solutions for federal government organizations.
• Develop and implement ServiceNow solutions in alignment with federal government requirements and standards.
• Build solution in ServiceNow for any modules like ITSM, Portal, Catalog, HR Module, ITBM, SOC & GRC etc.
• Have working experience in portal development in ServiceNow.
• Good knowledge on adding multiple pages and adding widgets on portal in ServiceNow.
• Should be able to build custom widgets as per the need for each requirement.
• Should have knowledge on the domain separation and how portals and catalogues will work for domain separated instance.

Requirements:

• Bachelor's degree in computer science, Information Technology or related discipline.
• Minimum 5 to 7+ years of ServiceNow ITSM Developer Experience is required.
• Meet and maintain the requirements to work in a FedRAMP environment OR Complete disconnected environment (i.e. undergo a background screening, reside on U.S. soil, and prove status as a U.S. Citizen, U.S. National, or a U.S. Person).

What You'll Need:

• Excellent communication and problem-solving skills.
• Ability to work effectively in a collaborative team environment.
• Strong analytical and technical skills.
• Experience working with ServiceNow platform and IT service management best practices.