ServiceNow Developer

Job Summary

This Software Engineer I role involves designing, developing, and implementing work task management systems using ServiceNow FSO modules.

The successful candidate will have experience with integration solutions between ServiceNow and other strategic SaaS and non-SaaS platforms, as well as knowledge of test automation tools, CI/CD processes, and deployment automation.

A strong understanding of service-oriented architecture and cloud computing is also required.

The ideal candidate will be able to work independently to tackle complex problems and contribute to team requirement refinement.

Responsibilities:

• Design, develop, and implement work task management systems using ServiceNow FSO modules
• Define technical requirements, integrations, test design & execution, and test automation
• Deploy automation and release management across environments
• Work independently to tackle well-scoped and loosely scoped problems
• Contribute to team requirement refinement, estimation, retrospective, detailed solution design
• Design integration solutions between ServiceNow and other strategic SaaS and non-SaaS platforms
• Assist with data mapping, drive commonality and reuse of data across lines of businesses
• Document and gain approval on high-level data integration architecture solution designs
• Direct and implement solutions to moderately complex problems aligned with team goals
• Act as a technology advocate, seeking opportunities where technology can be utilized to improve the business
• Collaborate with technical leads, architects, platform, and product owners to identify and recommend technical solutions
• Help define ServiceNow best practices, leverage out-of-the-box configuration, use automated test frameworks
• Apply knowledge of current industry trends and techniques to formulate solutions within the context of assigned efforts
• Translate business requirements into well-architected solutions that best leverage ServiceNow
• Support ServiceNow platform upgrades
• Provide technical guidance and mentorship to other engineers while fostering a team environment
• Ensure availability and provide on-call support to resolve application issues when necessary
• Seek opportunities to expand technical knowledge and capabilities