ServiceNow Implementation Specialist

ServiceNow Project Manager Key Responsibilities

This ServiceNow Project Manager position requires a highly experienced professional to manage and coordinate multiple ServiceNow projects simultaneously. The successful candidate will work closely with clients to understand their needs, develop project plans, and ensure timely delivery of projects.

Key Responsibilities include:

• Managing multiple ServiceNow Development initiatives

• Ensuring all agreed timelines and deliverable milestones are clearly communicated and successfully met.

• Communicating engagement progress to customer stakeholders.

• Providing guidance and support to ServiceNow Developers assigned to the project.

• Coordinating and managing small, medium, and large-scale projects.

• Developing and implementing process improvements for project delivery.

• Monitoring tasks and any occurring issues, as well as notifying project stakeholders of any impacting events on the project performance.

• Solid understanding of all aspects of the IT life cycle.

• Excellent Microsoft Project, Visio, and SharePoint proficiency.

• Excellent research skills and the ability to manage details.

• Excellent analytical, organization, and time management skills.

• Ability to stay self-motivated and self-directed.

• Willingness to adapt to changing business and technical priorities.

• Ability to work in a fast-paced, high-performance team environment.

• Ability to work with deadlines.

• In-depth understanding of project management approach covering waterfall, agile, and hybrid methodologies.

• Bachelor's degree with 7+ years of experience.

Must be able to obtain and maintain a Public Trust. Contract requirement.