ServiceNow Advanced Administrator Position

About the Job

This role involves providing advanced administration and technical support for the ServiceNow platform. Key responsibilities include day-to-day maintenance, upgrades, and troubleshooting. Job Responsibilities

• Maintenance and support of the ServiceNow platform, including resolution of technical issues and escalations.
• Development of solutions to improve platform efficiency and user experience.
• Adherence to existing governance processes and best practices.
• Implementation of upgrades and testing of new versions.
• Performance monitoring and optimization of ServiceNow modules and access.
• Recommendation of software integrations and usage to ensure platform relevance. Requirements
• Bachelor's degree in technology or related field.
• Minimum 5 years' experience as a ServiceNow administrator or with similar platforms.
• Hands-on experience with ServiceNow components such as Service Catalog, ITSM, CSM, Asset Management, Release Management, CMDB, Knowledge, Self-service Portal.
• Experience in client-facing roles with requirements gathering, developing, and implementing information technology solutions.
• ServiceNow System Administrator certification is required.
• Expertise with technical ServiceNow components such as business rules, client scripts, UI policies, actions, UI pages and macros, script includes, catalog items, workflows, web services, reports.
• Proficiency with SQL Query, HTML, XML, Java Script, Jelly, jQuery, Bootstrap, Angular JS.