ServiceNow CMDB Architect

Job Description

Job Title: ServiceNow CMDB Architect Location: Sunnyvale, CA (Hybrid 3 Days)Need Local Requirements: LinkedIn profile and Driver's License required

Job Description:

• Team is looking a ServiceNow CMDB Architect to optimize and enhance the current CMDB. This person will evaluate the CMDB's state and health, identify low-hanging fruits, and define a roadmap for improvements.
• The role requires experience with the CSDM framework and collaboration with various teams, particularly SecOps and the IT team.
• This person should be a strategic advisor with senior-level experience, focusing on stakeholder engagement and optimizing the CMDB for better service management.
• In Q2 this person will be evaluating the current ecosystem, identifying gaps in existing tools, and building a strategy for AI integration in IT operations management (ITOM).
• CMDB Space Optimization of ISI Current state.
• Being able to build strategy in terms of roadmaps.
• ITOM Module build strategy around that areas.
• Experience integrating CMDB with cloud, security, and DevOps tools.
• Knowledge of ITIL, ITAM, and enterprise IT operations.
• Strong analytical, problem-solving, and stakeholder management skills.
• ServiceNow CSA, CIS-ITSM, or CIS-ITOM certifications preferred

Internal Notes

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