ServiceNow ITOM

About Us

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value.

We believe that together, we can move faster, dream bigger, and build better tomorrows for all. Our Mission

We surround our technologists with interesting challenges, innovative minds, and emerging technologies. Our passion for building strategies, solutions, and creative products helps our clients solve their most complex and interesting business problems. What You'll Do

• Led ServiceNow ITOM, ITSM and/or ITAM implementation workshops to deliver technical stories/requirements and design.
• Minimum 7 years of ServiceNow design and development experience.
• Experience in developing ServiceNow solutions and technical design documents from business requirements. Requirements
• Experience with ServiceNow
• At least two full lifecycle ServiceNow implementations in the role of a technical lead
• Certified Implementation Specialist in ITOM, ITSM and/or ITAM
• In-depth knowledge & Hands on experience across ITOM, ITSM and/or ITAM modules,
• Demand
• Project
• Project Financials
• Resource
• Programming expertise in ServiceNow
• Demonstrated understanding of demand & project management processes
• Responsible for delivering industry and ServiceNow best practices around SPM, with strong client management experience
• Excellent communication skills
• Ability to work successfully across both business and technical stakeholders to drive design and decisions on requirements
• Experience leading solution and design across case management, knowledge management, portals, document management, and reporting
• Experience as a relationship manager and stakeholder management
• Experience contributing to the development of delivery tools and resources, thought leadership, and client offerings through personal experience and perspective
• Ability to provide hands-on leadership and project management to ensure deadlines are met and key deliverables are always accurate
• Certified in system administration & application development (CSA, CAD). CIS - PPM certification is a plus
• Experience with agile methodologies Benefits

We pride ourselves on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability.

We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance. Compensation

For this position at the Consultant level the base salary pay range is $110,000 to $203,000. For this position at the Senior Consultant level the base salary pay range is $110,000 to $203,000. In addition, individuals may be eligible for an annual discretionary bonus.