Consultant - ServiceNow Integration Specialist

Role Overview

We are seeking a trusted advisor to lead the technical aspects of our platform, focusing on enterprise-ready integrations.

The ideal candidate will develop sustainable integrations for customers, collaborating closely with Customer Success Managers, Product Management, and Professional Services teams.

This role requires expertise in APIs, workflow capabilities, and enterprise architecture, with a strong understanding of technologies such as Java, JSON, XML, REST/ SOAP, and integration solutions.

The successful candidate will also have experience in customer-facing roles, excellent communication skills, and a passion for innovation and modern software development.

Key Responsibilities

• Develop and maintain high-quality integrations with customers
• Serve as a subject matter expert for our APIs and workflow capabilities
• Ensure proactive, systematic communication with customers to drive retention
• Maintain enterprise-ready support, monitoring, and operations for provided integrations

Requirements

• 1+ years of experience in a similar role
• Technical expertise in a specific domain (ServiceNow)
• Demonstrated knowledge of relevant technologies and integration solutions
• Experience in customer-facing roles and excellent communication skills
• Prior experience in enterprise architecture is a strong plus

About LeanIX

LeanIX is a market leader in enterprise architecture management, driving the modernization of IT landscapes and continuous business transformation. Our software-as-a-service solutions empower organizations to create transparency, enabling them to visualize, assess, and manage their transition towards target IT architecture.

We offer a data-driven and automated approach enhanced with AI, helping organizations make sound decisions and collaborate more effectively. With over 1,000 companies globally across various industries, including 10% of the Fortune 500 and half of the German DAX 40, we're a great place to work and innovate.