Senior Software Engineer - ServiceNow Developer

Description

The Senior Software Engineer, ServiceNow (Cloud Operations Resilience Engineering) at Capital One is dedicated to building and innovating within the technology space. You will play a crucial role in solving complex business problems within a fast-paced, collaborative, inclusive, and iterative delivery environment. This position offers the opportunity to be at the forefront of a significant transformation within Capital One, specifically in the Cloud Operations Resilience Engineering (CORE) Technology division.

Company Culture and Environment

Capital One fosters a culture of makers, breakers, doers, and disruptors. The work environment is characterized by collaboration and inclusivity, focusing on solving real problems to meet genuine customer needs.

Career Growth and Development Opportunities

This role provides ample opportunities for professional development and continuous learning, including mentoring other members of the engineering community and staying up-to-date with the latest technology trends.

Detailed Benefits and Perks

Capital One offers a comprehensive set of health, financial, and other benefits that support your total well-being. Benefits include health insurance, retirement plans, and performance-based incentive compensation, which may include cash bonuses and long-term incentives.

Compensation and Benefits

• Competitive salary range based on location:
• Plano, TX: (144,200 - )164,600
• Richmond, VA: (144,200 - )164,600
• McLean, VA: (158,600 - )181,000
• Eligibility for performance-based incentives
• Comprehensive benefits package

Why you should apply for this position today

This position offers a unique opportunity to work on transformative technologies within a dynamic organization. You will be part of a team that values collaboration and innovation, contributing directly to meaningful projects that impact customers.

Skills

• Proficiency in ServiceNow modules such as IT Asset Management, IT Risk Management, and IT Service Management
• Strong knowledge of JavaScript and Glide
• Familiarity with web technologies: XML, HTML, AJAX, CSS
• Experience in developing solutions with AngularJS, REST API, and SOAP
• Strong problem-solving skills and ability to collaborate with various stakeholders

Responsibilities

• Develop modules on the ServiceNow platform for IT Asset Management, IT Risk Management, and IT Service Management
• Configure and deploy new functionalities using ServiceNow
• Understand business requirements and design solutions
• Adhere to SDLC/DevOps processes in promoting updates through environments
• Create supporting documentation including requirements, design, and training guides
• Handle end-user inquiries and platform assistance requests
• Contribute to custom reports, dashboards, and KPIs
• Integrate ServiceNow with other systems

Qualifications

• Bachelor’s Degree in a related field
• At least 3 years of experience in software engineering
• 2+ years of experience programming and administering ServiceNow preferred
• 3+ years of experience with web technologies (JavaScript, XML, HTML, AJAX, CSS)

Education Requirements

• Bachelor’s Degree in Computer Science, Engineering, or a related field

Education Requirements Credential Category

• Bachelor’s Degree

Experience Requirements

• Minimum of 3 years of software engineering experience (internship experience does not apply)
• 2+ years of experience with ServiceNow setup and integration
• Experience with AWS, GCP, Microsoft Azure, or other cloud services preferred

Why work in Plano, TX

Plano, TX, is known for its vibrant community and numerous opportunities in the technology sector. The city offers a rich array of amenities, including dining, shopping, and recreational activities, making it an attractive place to live and work.