ServiceNow Technical Delivery Manager
Vkore Solutions
Campbell, CAPosted 8 months ago
- Primary Skill expertise in ITOM/Discovery, CMDB, CSDM
- Responsibilities may include the following
- Provides direction & oversight, server as an escalation point to resolve any issues.
- Plan & Defines Project Scope, establishing measurable goals
- Establishes Project timelines and delivers project on schedule, within budget
- Manage risk & opportunities
- Taks ownership of issues and works towards resolution
- Ensure the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.
- Facilitate productivity by ensuring that the team has tools to succeed.
- Find and work to remove development and project roadblocks; motivates the development team and keep them excited to move forward; protects the team from outside distractions.
- Skills may include following
- Deep knowledge of overall ServiceNow Platform and various ServiceNow Modules, Products
- Knowledge in ServiceNow Architecture
- Understand the business needs and the needs to standardize processes, and build this into the design
- Highly organized and inherent ability to multi task
- Team leader and consensus builder
- Excellent communicator
- Ability to rapidly identify and resolve issues
- Possess sound technical foundation and working knowledge of ServiceNow platform & applications
- Gather & evaluate user requirements
- Recommended Trainings
- ServiceNow Certifications
- Certifications
- Project Management Certifications, ServiceNow Certifications
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