servicenow enterprise architect
Volto Consulting (IT/Healthcare/Engineering)
Phoenix, AZPosted 8 months ago
ServiceNow Enterprise Architect / Process Consultant
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ServiceNow Enterprise Architect / Process Consultant - Onsite
(Phoenix AZ, Colorado Springs CO, Tampa, FL, Charlotte NC, Plano TX, San Antonio TX, Chesapeake, VA)
Skills: ITSM, Process Mining, Now Assist, IT Portal, ServiceNow EC Pro, Now Mobile
- Collaborate with business and technical teams to translate requirements into effective ServiceNow solutions.
- Design and develop ServiceNow architectures aligned with business goals and IT strategies.
- Design, develop, and implement Service Portal including customer widgets, pages, and themes using Service Portal Framework, AngularJS, HTML, CSS, JavaScript, and other relevant technologies.
- Define and document technical specifications: data models, workflows, integrations, security protocols.
- Identify and mitigate risks associated with ServiceNow implementations.
- Oversee assessments and implementation of ServiceNow solutions.
- Ensure adherence to best practices and architectural standards.
- Integrate ServiceNow with other systems using techniques like REST API, SOAP, scripting.
- Monitor and optimize ServiceNow performance, resolving bottlenecks.
- Implement strategies to improve responsiveness and scalability.
- Mentor and guide technical teams, sharing expertise and best practices.
- Collaborate with business analysts, developers, and infrastructure teams to deliver quality solutions.
- Preferred Certifications: Certified Implementation Specialist (CIS), Certified Application Developer (CAD). Seniority level
- Mid-Senior level Employment type
- Contract Job function
- Information Technology Industries
- IT Services and IT Consulting
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