ServiceNow Enterprise Architect / Process Consultant

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ServiceNow Enterprise Architect / Process Consultant - Onsite

(Phoenix AZ, Colorado Springs CO, Tampa, FL, Charlotte NC, Plano TX, San Antonio TX, Chesapeake, VA)

Skills: ITSM, Process Mining, Now Assist, IT Portal, ServiceNow EC Pro, Now Mobile

• Collaborate with business and technical teams to translate requirements into effective ServiceNow solutions.
• Design and develop ServiceNow architectures aligned with business goals and IT strategies.
• Design, develop, and implement Service Portal including customer widgets, pages, and themes using Service Portal Framework, AngularJS, HTML, CSS, JavaScript, and other relevant technologies.
• Define and document technical specifications: data models, workflows, integrations, security protocols.
• Identify and mitigate risks associated with ServiceNow implementations.
• Oversee assessments and implementation of ServiceNow solutions.
• Ensure adherence to best practices and architectural standards.
• Integrate ServiceNow with other systems using techniques like REST API, SOAP, scripting.
• Monitor and optimize ServiceNow performance, resolving bottlenecks.
• Implement strategies to improve responsiveness and scalability.
• Mentor and guide technical teams, sharing expertise and best practices.
• Collaborate with business analysts, developers, and infrastructure teams to deliver quality solutions.
• Preferred Certifications: Certified Implementation Specialist (CIS), Certified Application Developer (CAD). Seniority level
• Mid-Senior level Employment type
• Contract Job function
• Information Technology Industries
• IT Services and IT Consulting

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