ServiceNow HRSD/CSM Process Improvement Lead

• *Job Overview:**

We are seeking an experienced ServiceNow Senior Business Process Consultant to join our team.

The ideal candidate will have 3+ years of experience in HR and/or Customer Service functions, processes, and industry best practices.

• *Responsibilities and Expectations:**
• Lead process discovery, re-engineering, improvement, and analysis sessions.
• Design and implement best-practice process solutions using ServiceNow.
• Develop and maintain strong relationships with clients and stakeholders.
• *Requirements and Qualifications:**
• 3+ years of experience in HR and/or Customer Service functions, processes, and industry best practices.
• Bachelor's degree or equivalent practical experience (5-10 years).
• 2+ years working with the ServiceNow platform on current releases.
• Proven ability to work in a fast-paced environment and adapt to changing priorities.
• *Our Benefits Package:**
• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and dynamic work environment.