ServiceNow Developer - Lead

Job Description

ECS is seeking a ServiceNow Developer (Senior) to work in our Washington, DC office.

We are currently seeking a ServiceNow Developer (primary) / Administrator (secondary) to support end to end ServiceNow implementations and delivery goals, with some light ServiceNow administration duties. The position will leverage knowledge and experience to deliver end-to-end automated solutions which includes workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations.

The position will be part of the Cybersecurity Engineering team that manages, optimizes, and automates the tools in use by the broader enterprise. The position is full time and will support a US Government civilian agency. The position is available immediately upon finding a qualified candidate with the appropriate background clearance. This candidate will report to the Lead of the Engineering Team.

Salary Range: $124,000-155,000

Required Skills

General Description of Benefits

• 7+ years of experience in ServiceNow development, with deep expertise in ITSM modules such as Incident Management, Problem Management, Change Management, Service Catalog, and Knowledge Management.
• Proven ability to design, develop, and implement custom applications and workflows in ServiceNow.
• Experience creating reports/dashboards, customized forms in ServiceNow
• Extensive experience with JavaScript, including client-side and server-side scripting, and ServiceNow APIs.
• Strong understanding of ServiceNow architecture, security model, and best practices.
• Experience with ServiceNow version control, update sets, and application deployment.
• Proficiency in creating reports, dashboards, and customized forms.
• Experience with ServiceNow integrations using web services (REST, SOAP) and other integration methods.
• Translate business requirements, map the user flow and investigate the best possible technical options in existing ServiceNow products
• Familiarity with Agile methodologies and DevSecOps practices.
• Excellent problem-solving and troubleshooting skills.
• Strong written and verbal communication skills.

Desired Skills

• Experience with ServiceNow Agile Development, Vulnerability Response, and Security Incident Response modules.
• Experience with ServiceNow Performance Analytics.
• Relevant ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer

ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law.

ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3800+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.