ServiceNow SecOps Product Manager

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Title: ServiceNow SecOps Product Manager

Location: Hybrid Onsite Merrifield, VA

Duration: 6+ Month Contract to Hire

Compensation: $66/hr - $75/hr

Work Requirements: , Holders or Authorized to Work in the U.S.

ServiceNow Product Manager responsible for partnering with our platform team to develop solutions and fixes to support our SecOps modules

Manage product roadmap and backlog for prioritizing work on SNOW Vulnerability Response and other Secops tools

Submit and track enhancement requests for ServiceNow development, approve development plans and validate and test changes

Develop relationships with ETS Risk Customer teams to serve as customer representatives as SecOps product manager

ServiceNow SecOps Product Manager is responsible for ensuring the development, maintenance and successful utilization of the ServiceNow SecOps products leveraged by our IT Risk teams. Key duties include defining and managing the product roadmap, backlog, and serving as the voice of the customer to drive continued improvement of our SecOps tools. Will partner with our development and platform teams to request, develop and validate product improvements and upgrades.

Responsibilities

• Define and manage ETS Risk SecOps Product Roadmap and Backlog
• Responsible for driving successful delivery of roadmap features and improvements
• Responsible for creating strong working relationships with customer teams within ETS Risk, SecOps product users, and development and platform teams to execute product strategies
• Engage customers to refine product strategies and priorities, and develop requirements that support process and product improvements
• Submit enhancement and incident requests to platform development teams to guide solutions to business problems
• Coordinate development efforts, and provide quality assurance, user acceptance testing and validation on behalf of customer teams
• Communicate status and product roadmap timelines with ETS Risk Customer teams and leadership to ensure awareness of ongoing efforts

Qualifications

• Demonstrated experience as a Product Manager, preferably in the risk management or financial services industry
• Demonstrated experience working with ServiceNow, Vulnerability Response and the SecOps suite of products
• Strong understanding of the ServiceNow platform, its capabilities, and architecture.
• Bachelor's degree in Information Technology, Computer Science, or related field, or the equivalent combination of education, training and experience
• A problem solver who is excellent at defining the problem, ensuring it is the right problem to solve and then working relentlessly to solve it holistically. Communicate complex problems into easily understood requirements and provide solutions
• Demonstrated experience leading IT projects, stakeholder management, technology strategy, collaborating with business partners on key initiatives, reporting project status and risk to senior leadership
• Strong communications skills and demonstrated experience in working with all levels of staff, management, stakeholders, vendors
• Experience in communicating complex technical issues to non-technical audiences

Our benefits package includes:

• Comprehensive medical benefits
• Competitive pay
• 401(k) retirement plan
• ...and much more!

About INSPYR Solutions

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com. INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.