ServiceNow Administrator - ITSM and CMDB Specialist

Description

We’re seeking an experienced and driven ServiceNow Administrator to join our team! This role provides the flexibility to work remotely, with occasional on-site meetings in Cleveland. You will play a key role in configuring and maintaining our ServiceNow platform, supporting IT Service Management (ITSM), Configuration Management Database (CMDB), and Asset Management.

This is a fantastic opportunity for a ServiceNow expert with a minimum of 2.5 years of hands-on experience who is eager to enhance their skills and potentially advance into a team lead position.

Company Culture and Environment

Our team values collaboration, continuous learning, and a balanced work-life environment. We foster a supportive atmosphere where team members are encouraged to grow and share knowledge.

Career Growth and Development Opportunities

We are committed to helping you develop professionally with opportunities to learn new skills and take on greater responsibilities within the organization.

Detailed Benefits and Perks

• Work from anywhere with occasional travel to Cleveland for team meetings and training sessions
• Opportunities for professional development and continuous learning

Compensation and Benefits

• Competitive salary
• Flexible working hours

Why you should apply for this position today

We are excited to meet a passionate ServiceNow expert ready to make an impact in our organization and help shape the future of our IT services!

Skills

• Proficiency in ServiceNow platform configuration
• Strong understanding of ITSM, CMDB, and Asset Management
• Collaborative mindset for process improvement
• Ability to engage in training opportunities

Responsibilities

• Configure and maintain various aspects of the ServiceNow platform
• Support ITSM, CMDB, and Asset Management operations
• Collaborate with team members to identify and implement process improvements
• Engage in training opportunities to enhance expertise and broaden technical skill set

Qualifications

• ServiceNow Admin Certification (required)
• Certified Implementation Specialist (CIS) – ITSM (preferred)
• Minimum 2.5 years of hands-on experience with ServiceNow
• Work Authorization: GC or USC only

Education Requirements

• Relevant certifications in ServiceNow

Education Requirements Credential Category

• ServiceNow Admin Certification
• Certified Implementation Specialist (CIS) – ITSM (preferred)

Experience Requirements

• Minimum 2.5 years of hands-on experience with ServiceNow

Why work in Cleveland, OH

Cleveland offers a vibrant blend of culture, history, and innovation. The city is known for its welcoming community and diverse entertainment options. Living in Cleveland presents opportunities for professional networking, recreational activities, and a rich culinary scene, ensuring a well-rounded lifestyle.