Senior ServiceNow SPM Developer

Job Description:

We are seeking an experienced ServiceNow SPM Developer to join our team. As a key member of our organization, you will play a crucial role in supporting the development and configuration of ServiceNow's Strategic Portfolio Management (SPM) module.

Responsibilities:

• Configure and customize SPM modules, including Ideation, Demand, Project & Portfolio, Resource, and APM.
• Develop scoped apps, script includes, client scripts, and UI policies to automate demand-to-project workflows and enforce business rules.
• Design Performance Analytics indicators, dashboards (scorecards, resource heatmaps, demand backlogs), and custom reports.
• Leverage Analytics Designer and data streams for real-time portfolio metrics.
• Lead and participate in training sessions with peers, business users, and stakeholders.
• Perform regression testing, monitoring system performance, and applying optimizations-indexing, caching strategies, or script improvements to reduce load times.
• Perform troubleshooting and root cause analysis, while also developing and implementing fixes.

Requirements:

• 5+ years of ServiceNow Development experience.
• 2-3 years' development and configuration experience with Strategic Portfolio Management (SPM).
• Must be able to obtain a SECRET level or higher DOD security clearance if required.
• SPM module configuration and customization experience.
• Performance tuning and data migration expertise.
• Scripting and role-based access control skills.
• Experience working in an Agile based environment.
• Proven ability to manage releases and deployments in ServiceNow.