ServiceNow QA Automation/ServiceNow Tester

Implementation Partner: TCS

Location: Dallas, TX, Tampa, FL, Jersey City, NJ (Day One Onsite)

Job Description/Skills:

ServiceNow QA Automation/ ServiceNow Tester

Service Now Tester

• QA (ServiceNow - ITSM, Service Catalog, CMDB, ATF QA Manual & Automation, Jira, HP, ALM Postman, JavaScript)

Responsibilities:

• Testing ServiceNow Modules: ServiceNow testers are responsible for meticulously testing various modules.
• Manual Testing: Testers manually execute test cases based on requirements to validate functionality.
• Automated Testing: Automation tools are used to execute test cases, and ServiceNow offers tools like ServiceNow ATF (Automated Test Framework) for creating and running automated tests.
• Ensuring Functionality and Compatibility: Testers ensure new features and updates function correctly and are compatible with existing systems.
• End-User Perspective: Testing is performed from an end-user's perspective to ensure the application meets user needs.
• Defect Identification and Reporting: Testers identify and report defects or issues found during testing.
• User Acceptance Testing: Testers participate in UAT to ensure the software meets real-world requirements.

Tools and Technologies:

• ServiceNow Test Management Application: Used to create and manage manual software testing.
• ServiceNow ATF (Automated Test Framework): Used to create and run automated tests on a ServiceNow instance.