ServiceNow Integration Specialist

What We Offer:

We offer a competitive salary range of $60-70 per hour, depending on experience. Our benefits package includes medical coverage and Health Savings Account (HSA) through Anthem, dental/vision/various ancillary coverages through Unum, 401(k) retirement savings plan, company-paid Employee Assistance Program (EAP), and discount programs through ADP WorkforceNow.

We are committed to creating a positive and inclusive work environment that supports the growth and well-being of our employees.

Qualifications:

• 4+ years of experience with IT service management solutions in an enterprise environment, preferably ServiceNow.
• 3 years of experience in business processes and business analysis in a software application environment.
• 3 years of experience designing and developing process workflows, capturing and writing requirements, user stories, and acceptance criteria.
• 3 years of experience developing and maintaining system lifecycle documentation.
• Understanding of both functional and non-functional software testing.
• Strong understanding of the ServiceNow Application Suite covering ITSM, ITOM, and ITBM areas.
• Superior attention to detail with excellent written and verbal communication skills.
• Ability to understand complex business needs and adapt appropriately.
• Ability to learn and adapt to new solutions applicable to the ServiceNow platform.
• Excellent knowledge of best practices and understanding of industry trends.