ServiceNow Engineer

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Title: Servicenow Engineer

Location: Jersey City, NJ

Job Description:

As a ServiceNow Software Engineer, you will be a critical contributor within a team of highly skilled software engineers focused on delivering important ServiceNow technology initiatives across the People Team. Working together with this team, our customers, and partners, you will take on challenging technology implementation projects that simplify and enhance everyday experiences of employees.

• Key Skills:
• IT SecOps is primary skill set (Vulnerability Management, Security Incident Management, Threat Analysis and corresponding integrations)
• Transform business requirements and user stories into ServiceNow technology solutions
• Develop and configure ServiceNow catalog items, workflows, and custom Service portal pages/widgets to support the Business
• Provide release and incident management support for the supported tools and services
• Understand and practice ServiceNow best practices to maintain system compliance
• Design and implement feature and story solutions alongside other ServiceNow development and analyst team members
• Engage with Architect and team leads to produce high-level and/or detailed design of requirements
• Ensure non-functional requirements are incorporated into solutions such as performance and availability
• Consistently deliver on story commitments for each sprint Resolve production incidents Conceptualize technical solutions to make both large and small improvements to employee and user experience
• Develop and execute test scripts for functional testing and execute them as part of any ServiceNow upgrade and release
• Communicate enhancements and changes by writing and publishing release notes and knowledge articles Interface with stakeholders to proactively address issues and support service delivery Good Communication and Interpersonal skills
• Provide training and change management support as needed Drive process optimization efficiencies and productivity using automation Drive high-quality execution across organizational lines Work within an agile development/delivery framework Required

Qualifications:

• 5+ years of ServiceNow platform development experience
• 2+ years of Experience in ITSM CSM ITBM Employee Service Center Portal and UI Builder
• 2+ years of experience with at least 1 scripting language such as JavaScript or AngularJS
• 1+ years of experience working within an Agile development framework
• Hands-on experience developing applications in ServiceNow Service portal framework
• Hands-on experience with AngularJS Service Portal widgets and pages
• Advanced level experience with ServiceNow primary toolset: Service portal Business rules Client scripts Script includes Script actions/events Import sets Export sets Asynchronous transformation Scripted REST