sr. serivcenow platform architect
Resource Informatics Group
Irving, TXPosted 8 months ago
SERVICE NOW PLATFORM ARCHITECT
Job Type: Full-time, Remote Duration: 6+ months Experience: 10+ years About the Role
The ServiceNow Platform Architect will support the team with hands-on experience in architecting, solutioning, leading, code reviews, strategy, and roadmap development. Responsibilities:
- Maintain a sound understanding of enterprise and platform-level architecture.
- Liaise with business analysts to understand business needs and develop solutions that meet business needs and comply with enterprise and platform-level architecture and standards.
- Present and evangelize the solution to architecture guilds and management.
- Work with business analysts and scrum master to create implementation/development plans for new features/applications/solutions by developing epics and stories.
- Participate in Agile ceremonies by leading in all technical aspects, including leading demos to the Product Owner and all applicable stakeholders.
- Evangalize the developed solution to team members and work with team members to break down stories into tasks and assist in completion of tasks in timely fashion.
- Motivate developers, testers, and create a space where they can ask questions and voice their concerns.
- Keep up to date with industry trends and developments.
- Delegate tasks and ensure all daily, sprint, and release goals are achieved.
- Perform Architecture design and reviews as required, ensuring initiatives are aligned with future state.
- Identify risks, opportunities, compliance issues, or other architectural concerns.
- Active participation in Agile Scrum sprint planning, artifact creation, sprint testing, regression testing, demonstrations, and retrospectives and solution releases.
- Develop product teams' technical skills through mentoring, coaching, and peer reviews. Competencies/Skill-Sets Required:
- Experience in design and configuration of the FedRAMP ServiceNow instance is a must-have requirement.
- Experience in design and implementation of domain separation;
- Experience in integrations, eBONDING, and data design.
- Experience in Configuration of ServiceNow TSM (ITSM + CSM).
- Experience in Service Assurance Workflows (TSOM), configuration of the Out-of-the-Box Service Assurance Workflows (SDWAN) is a must for this profile.
- Experience in the CSM applications along with ITSM, and ITOM Applications, specific in Event Management.
- Excellent organizational skills, time management skills, sharp analytical, and problem-solving skills.
- Thought leadership and the ability to inspire change in the organization through technology solutions.
- A strong interest in agile software development practices and experience delivering deployable software in short sprints.
- Experience in the agile management framework.
- Good ability to anticipate issues and formulate remedial actions.
- Excellent technical, diagnostic, and troubleshooting skills.
- Excellent communication, motivational, and interpersonal skills.
- Proven experience working directly to oversee the architecture and development of the entire ServiceNow platform. Absolute Required Certifications:
- ServiceNow Certified Application Developer (CAD)
- Software Asset Management (CIS-SAM)
- IT Service Management (CIS-ITSM)
- Discovery (CIS-Disco)
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