consultant - servicenow developer

• ** ServiceNow Consultant *** Pittsburgh, PA, Cleveland, OH, Birmingham, AL, Dallas, TX, Phoenix, AZ - Hybrid (3 days in office)
• **** 09 months Contract to hire

Only on W2

Job *****

Function of the ***** Manages ServiceNow as a whole

Initiatives/***** Migrating to a new experience of ServiceNow

Industry ***** ServiceNow background, Prior Banking

Team ***** Currently six groups, with the plan to add two new groups. Each group has 7-11: one product owner, one scrum master, one developer, quality engineers, and some groups have BSAs and platform architects.

Roles and *****

Perform design tasks and develop components of the application and technical architecture

Develop test cases and data

Execute tests for the application or technical architecture components, work with other programmers, designers, and architects to meet application requirements and performance goals, participate in code reviews, inform the technical architect and project manager of any issues that may affect any other areas of the project, fix any defects and performance problems discovered in testing, document the application to facilitate maintenance.

Assists with selecting appropriate platforms, integrates and configures solutions.

Develops software components and hardware for new and emerging technology projects; aligns these with business strategies and objectives.

May provide consultation on common issues and best practices for junior staff.

Provides a systematic analysis of client requirements within the traceability framework and resolves any functional problems encountered.

Ensures quality of project deliverables while maintaining compliance with relevant standards and processes.

Must Have Technical *****

Level 3 – 8 years+ preferred by HM

ITOM & Discovery – Experience in Configuration into CMDB, Custom Probes & Sensors, MID Server Configurations, IP Range Creation, Service Mapping, Service Gap Connectors

Service Graph & Mapping – Experience in Service Mapping Implementation, CI Relationship Management

Configurations – Experience in Configuration of ITBM, HRSD, CSM. Creating Business Rules, Client Scripts, UI & Data Policies, UI Scripts, UI Actions, Script Includes, Access Control Lists

Integration & Automation – Experience in ServiceNow Integration, but not limited to Salesforce, Workday, Ping, CyberArk, HAM, SAM, Azure, Dynatrace, Splunk

Performance Analytics – Design & Implementation of Dashboard, Reports

ITSM – Experience working on Change, Incident, Demand, Portfolio, Knowledge, Problem management

Migration & Upgrade – ServiceNow version upgrade, Use of ATF, Update set migration between lower env instances

Service Portal, Employee Centre, Employee Centre Pro, Service Catalog Experience

Flex Skills/Nice to *****

Policy & Compliance management

Risk Management

Audit Management

Cyber Security Executive Dashboard

Continuous Auth & Monitoring Workspace

Regulatory Change Management

Use Case Accelerators

GRC Metrics

GRC Compliance Case Management

Soft *****

Communication

Go Getter

Proactive

Education/***** ServiceNow System Administration Certified preferred, degree not required

Role ***** Transformation exposure to the new instance of ServiceNow

Interview ***** Two rounds of interviews, 45 min-1 hour, video, one with the manager, one technical