ITSM and ServiceNow Professional

Role Overview

This position involves providing support for the implementation, troubleshooting, and maintenance of IT systems, including managing IT system infrastructure and processes related to these systems.

Main Responsibilities:

• Provide support to IT systems including day-to-day operations, monitoring, and problem resolution for all client/server/storage/network devices, mobile devices, etc.
• Configure and manage UNIX, Linux, and Windows operating systems and install/loads operating system software.

Key Qualifications:

• Active TS/SCI and Poly clearance.
• Bachelor's degree or commensurate experience.
• Minimum 14 years of experience as a Systems Administrator in programs and contracts of similar scope, type, and complexity.

Additional Requirements:

• 6 years of experience with Service Management (ITSM).
• 4 years of experience with ServiceNow Technology platform.

Salary Range: $160,001 - $200,000.