SNOW/Servicenow Architect

SNOW Architect

Onsite in Jax Office 3 days per week

Fine with relocation candidates

• Has that experience and background in CMDB
• Platform architect
• Stand up SNOW from ground level
• Configure, planning, releases around it continuous improvement
• Leans towards FinTech – not required
• ITSM, ITOM, process of IRM and SAMPro
• Entire platform team – will work with all of them
• 19 people
• No direct reports

The Role:

· This position will be

responsible for design, orchestrating, and implementing D&B’s ServiceNow

IT service management solutions.

· Creating strategic roadmaps for the

ServiceNow platform, ensuring it aligns with business and IT goals.

· Design the overall architecture of the

ServiceNow implementation, including integrations with other enterprise

systems and data flow to ensure smooth and efficient operations.

· Oversees the implementation of ServiceNow,

ensuring best practices are followed and the platform is used to its full

potential.

· Ensures ServiceNow integrates seamlessly

with other enterprise tools and systems (e.g. Workday, Snowflake, Harness,

Jira, etc) to enhance workflow automation and data consistency across the

board.

· Responsible for ensuring that the

ServiceNow deployment adheres to relevant security protocols and compliance

regulations.

· Monitor and optimize the performance of

the ServiceNow platform, ensuring it can scale effectively with the growth of

the business.

· Oversee any necessary custom development

with the platform.

Essential Key Responsibilities

% of Time

• Define,

guide, and support the execution of technical governance processes

• Help

develop standards and practices for maintaining the ServiceNow

architecture model

• Support

design and implementation of a platform operating model to

achieve desired outcomes and foster end-user adoption

• Provide

technical evaluation of demands against ServiceNow platform

architecture, platform capabilities, and best practices

• Offers

guidance on prototyping and accelerating time from design to deployment

• Advises

on configuration and coding standards

• Supports

remediation of configurations not aligned to ServiceNow best practices

• Works

closely with all practice owners, ITSM and the Desk

100%

Education/Experience and

Competencies

• Bachelor’s

degree in computer science or related field or equivalent professional

experience.

• 7+

years in a ServiceNow Platform or CMDB Architect role.

• Cloud

application technology experience.

• Enterprise

architecture experience with large program experience leading

architecture and architecture design.

• Ability to work

independently in unstructured environment. Must be highly motivated to

work on large and complex systems.

• Highly-collaborate team

player who can build strong relationships at all levels of the

technology and business organizations