ServiceNow HRSD Developer - Hybrid: (Local to PA)

Title: ServiceNow HRSD Developer

Duration: 12 months

Visa: NO OPT/CPT

Responsibilities

• Lead the development and implementation of CrewNet within the ServiceNow Employee Center Pro platform.
• Collaborate with cross-functional teams including HR, IT, and Crew Experience to ensure seamless integration and functionality.
• Develop and maintain custom applications, workflows, and integrations within ServiceNow Employee Center Pro.
• Provide technical expertise and guidance to the CrewNet development team.
• Conduct training sessions and create documentation to support knowledge transfer and skill development for the CrewNet team.
• Troubleshoot and resolve issues related to ServiceNow Employee Center Pro and CrewNet functionalities.
• Ensure adherence to best practices and standards in ServiceNow development and implementation.

Qualifications

• ServiceNow HR Service Delivery (HRSD) experience.
• Implementing Employee Center Pro for an enterprise intranet/multi-department portal with news, announcements, org charts, employee profiles, integrated AI search (including indexing and taxonomy configuration), knowledge articles, case management, virtual agent, etc.