Senior ServiceNow Developer

Job Summary

The role of the Senior ServiceNow Developer is to contribute to a team of specialists providing development support to customers related to the workflows they are automating in their ServiceNow environments. This individual will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of the customers' ServiceNow platform.

Key Responsibilities

• Implement ServiceNow platform capabilities specifically the ITAM, ITSM and ITOM modules including form configuration, workflow administration, reporting, data imports, custom scripting and third-party software integrations.
• Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer.
• Identify potential problem areas within customer ServiceNow environments and provide advice on problem resolution.
• Maintain up-to-date knowledge of industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform.

About the Role

This is a challenging opportunity for an experienced ServiceNow developer to take ownership of implementing and configuring the ServiceNow platform for customers. The ideal candidate will have a strong background in developing solutions using ServiceNow and a passion for staying up-to-date with the latest technology trends.