Job Overview: ServiceNow Developer

Job Overview

We are seeking an experienced ServiceNow Developer to join our team. The ideal candidate will have hands-on experience in developing ServiceNow forms, reviewing and optimizing existing forms, and implementing improvements.

Key Responsibilities:

• Develop, review, and improve ServiceNow forms and workflows.
• Integrate ServiceNow with directory services (e.g., Active Directory, Azure, Okta) and other third-party systems using REST APIs.
• Develop front and back-end components connected to a blended technology stack and focus on integrating ServiceNow functions into security systems.
• Collaborate with the security team to develop and enhance the security catalog, addressing backlog items.
• Assist in ticket trending and reporting, ensuring accurate and useful data presentation.
• Develop and maintain technical documentation, including design documents, architecture diagrams, and user guides.
• Ensure compliance with security policies and best practices in ServiceNow development and data handling.
• Troubleshoot and resolve issues related to ServiceNow performance, functionality, and integrations.
• Create and manage workflows and automated processes using Flow Designer, Workflow Editor, and Business Rules.
• Build and customize UI components (UI policies, UI actions, client scripts, etc.).
• Provide ongoing support and maintenance for existing ServiceNow implementations, including upgrades.