IT Service Management Developer

beBee Careers

beBee Careers

Olympia, WA

Posted 7 months ago


We are seeking a highly skilled ServiceNow Developer to join our team in creating innovative solutions for IT service management. About the Role

  • This position is responsible for developing, configuring, and customizing ServiceNow applications and services.
  • The ideal candidate will have a strong focus on Flow Designer and experience with system administration, development, and implementation of ITSM, ITAM, and ITOM modules. Key Responsibilities
  • Developing integration solutions to connect ServiceNow with external systems and applications.
  • Utilizing ITIL v4 principles to enhance service management processes and workflows.
  • Building and maintaining service catalog items, ensuring efficient and user-friendly service delivery.
  • Engaging with stakeholders to gather requirements and translate them into technical specifications. Requirements
  • Bachelor's Degree or equivalent experience.
  • Minimum 3 years of experience in configuring and customizing ServiceNow projects.
  • Proven experience with ServiceNow Flow Designer for creating and managing workflows.
  • Strong integration experience, with the ability to connect ServiceNow with other systems.

ServiceNow Development Expertise

  • Experience implementing, configuring, and customizing ServiceNow, including experience with common web technologies.
  • Detailed knowledge of ITIL methodologies, JavaScript, web software design principles, and IT Service Management processes.
  • Strong problem-solving skills and the ability to work independently and as part of a team. Benefits
  • A proactive, enthusiastic approach to work, with a desire to continuously learn and grow.
  • Opportunities for continuous professional growth and leadership advancement.
  • A comprehensive benefits package, including health, wellness, and financial benefits.
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