IT Service Management Developer
beBee Careers
Olympia, WAPosted 7 months ago
We are seeking a highly skilled ServiceNow Developer to join our team in creating innovative solutions for IT service management. About the Role
- This position is responsible for developing, configuring, and customizing ServiceNow applications and services.
- The ideal candidate will have a strong focus on Flow Designer and experience with system administration, development, and implementation of ITSM, ITAM, and ITOM modules. Key Responsibilities
- Developing integration solutions to connect ServiceNow with external systems and applications.
- Utilizing ITIL v4 principles to enhance service management processes and workflows.
- Building and maintaining service catalog items, ensuring efficient and user-friendly service delivery.
- Engaging with stakeholders to gather requirements and translate them into technical specifications. Requirements
- Bachelor's Degree or equivalent experience.
- Minimum 3 years of experience in configuring and customizing ServiceNow projects.
- Proven experience with ServiceNow Flow Designer for creating and managing workflows.
- Strong integration experience, with the ability to connect ServiceNow with other systems.
ServiceNow Development Expertise
- Experience implementing, configuring, and customizing ServiceNow, including experience with common web technologies.
- Detailed knowledge of ITIL methodologies, JavaScript, web software design principles, and IT Service Management processes.
- Strong problem-solving skills and the ability to work independently and as part of a team. Benefits
- A proactive, enthusiastic approach to work, with a desire to continuously learn and grow.
- Opportunities for continuous professional growth and leadership advancement.
- A comprehensive benefits package, including health, wellness, and financial benefits.
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