ServiceNow Developer

ServiceNow Developer Opportunity

The successful candidate will be responsible for delivering high-quality architectural, design, and operational support for ServiceNow's Vulnerability Response (VR) and Configuration Compliance (CC) modules. Responsibilities:

• Deliver comprehensive development, configuration, administration, and support for ServiceNow VR and CC modules.
• Develop and implement VR and CC solutions, incorporating architecture, design, and operational support to enhance ServiceNow's Vulnerability Response and Configuration Compliance capabilities.
• Install and configure VR and CC plugins for lower environments (DEV, QA, UAT, ARCH, Training).
• Design, configure, and develop solutions to enrich Vulnerability Items and Test Result Records and other VR and CC tables, focusing on enhancing VR and CC capabilities.
• Support Remediation process flows for Vulnerability Response and Configuration Compliance.
• Design, configure, and support data integrations (REST API) and schedules (Qualys, WIZ, Solution Manager, Threat Intelligence, NVD, JIRA and Salesforce Spoke, Webhook, Other).
• Leverage Flow Designer flows and sub-flows using REST API for data exchange.
• Utilize JIRA as part of the SDLC Agile Development process (ServiceNow VR/CC Story creation, Sprint Planning, Point Estimation, Testing and Deployment Documentation creation, Deployment for lower environments and support Preproduction and Production Deployments).
• Provide VR and CC support (SN Admin and VR/CC Admin) for lower environments (DEV, QA, UAT, ARCH, Training).
• Collaborate with ServiceNow Platform Administrators (enterprise level) regarding VR and CC impacts on ServiceNow Platform configuration and properties.
• Work with the CMDB Team to enhance CMDB as it relates to VR and CC data requirements.
• Develop Runbooks for Vulnerability Response and Configuration Compliance processes and procedures.
• Enhance Reporting capability of both VR and CC, focusing on Reports and Performance Analytics.
• Customize and support VR and CC roles and groups.
• Plan and support VR and CC upgrades.