Innovative ServiceNow Solution Designer
beBee Careers
Reston, VAPosted 7 months ago
- Solution Discovery & Design: Collaborate with Solutions Architects and Business Analysts to understand and document business outcomes and functional requirements.
- Technical Implementation: Implement ServiceNow solutions to align with designed requirements and ensure solutions meet industry best practices.
- Data Migration: Support data migration design and activities from legacy systems to ServiceNow, ensuring data accuracy and consistency during the transition.
- Integration Management: Assist architects and senior developers in integrating ServiceNow with other systems and applications to create seamless end-to-end processes.
- Technical Documentation: Create detailed documentation of configurations, customizations, data schemas, and other technical decisions for future reference.
- Testing and Quality Assurance: Conduct thorough testing of ServiceNow configurations to validate functionality, data integrity, and user experience.
- User Training: Support end-user training to ensure a smooth adoption of the implemented solution.
- Change Management: Support change management efforts by assisting senior developers, architects, and users during the transition period.
- Incident and Problem Resolution: Troubleshoot and resolve technical issues related to ServiceNow implementations.
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